Shipping Policy

We ship every order from the UK, and we want your Verlain London piece to reach you in the same condition it left our hands.

UK Shipping

We offer free shipping on all orders across the UK. Orders are dispatched within 2-4 business days of purchase. Once dispatched, delivery typically takes 1-3 business days depending on your location.

Order Tracking

You will receive a shipping confirmation email with tracking information as soon as your order leaves us, so you can follow its journey to your door.

Packaging

Every piece is carefully wrapped and boxed to protect the leather in transit. We keep packaging understated, not wasteful.

International Shipping

At present, we ship within the UK only. We're working on expanding internationally; join our mailing list to be the first to know when that changes.

Delays

While we aim to meet the timelines above, factors like courier delays or high-demand periods (such as the run-up to Christmas) can occasionally affect delivery times. We'll always keep you informed if there's a delay with your order.